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FAQ

How do you brew a cup of Voće® tea?
Put your tea bag into a 12-14 oz. cup, and add boiling water. Let your tea steep for at least 7 minutes, and don't take the bag out! Please see this video

How do you pronounce Voće?
Voće is pronounced "vōh-chay"—like the Spanish word "noche," or night . . . just, you know, with a "v" sound up front. Buenas Voće! Voće means "fruit" in Bosnian and Croatian, which perfectly describes what we're all about.

Is Voće tea really tea?
It depends on what you mean by "tea." Voće contains no tea leaves, so it isn't technically tea. However, most herbal teas also don't contain tea leaves, yet we still call them tea. If you want to be a stickler, you can say we produce tisanes or fruit infusions. But that doesn't have the same ring to it, does it?

Are your teas organic?
All of the ingredients that go into our teas are certified organic. We are planning on initiating our own application for organic certification some time in the future.

What are your tea bags made of?
Our tea bags are completely plastic free.  They are made from SoilOn, which is a bio-mesh made of corn starch that is completely derived from plants and totally biodegradable.  Our tea bags are sealed using heat, not glue, so they don't contain any glues or polypropylene. ​ Our tea bags contain no toxic ingredients, so they don't carry the same health concerns as other plastic tea bags made from nylon or polyethylene terephthalate (PET), which contain petroleum and break down into microplastics. They also avoid the drawbacks of paper tea bags, many of which contain epichlorohydrin or dioxins. PLA mesh tea bags are in many respects more environmentally friendly than paper bags, since they are made from a natural renewable resource that is biodegradable and uses much less non-renewable energy to produce. When they degrade, they produce benign lactic acid.

Are your tea bags compostable?
Yes and no. Our tea bags are produced from corn starch and are naturally biodegradable. As a result, they are entirely suitable for composting in municipal composting programs. That said, some studies have suggested that this material does not compost as quickly in backyard composting bins because backyard bins do not maintain optimal composting conditions. To be safe, we recommend composting them only in a commercial system. To find a composter near you, visit www.findacomposter.com

The NatureFlex wrappers that enclose our tea bags are made of cellulose, which is derived from sustainably harvested wood pulp, and it has been certified compostable in both municipal systems and backyard bins.  Just be sure you remove the label from the wrapper before placing it in your compost.  For more information about the OK Compost Home certification that our outer wrappers have received, please visit the Tüv Austria website.

*Please note: Just because a material is certified compostable does not necessarily mean you should put it into your municipal composting system. You should always consult your municipal composting guidelines to determine what materials they want included in compost so you don't corrupt their composting stream.

Your tea bags seem big. How much Voće do they brew?
They do seem big, especially if your hands are freakishly small. Our tea bags are larger than most because they don't rely on additives or flavorings to achieve their full flavor. We have found that a 11-14 oz mug works best for brewing, depending on how strong you want the tea to be (12 oz. seems to be the sweet spot). Add boiling water to your mug and let the tea steep for at least 7 minutes. Remember do not remove your tea bag after steeping, like you do with most teas. Voće gets better, not bitter! You will find that some of our teas, especially those with whole lemon slices, can comfortably brew more than 16 oz of tea. As you work your way through a cup, just top off your mug with boiling water and keep chugging along.

Are Voće teas caffeinated?
Our teas contain only fruit and some spices (e.g., cinnamon, ginger root), so they are naturally decaffeinated. This information could either be welcome news or a deal breaker, depending on whether you got a solid eight hours or spent your night crate training a new puppy.

Can you make iced Voće tea?
Of course! One of the benefits of iced Voće is that you get all the refreshment of a flavored water, without all of the calories and additives. In order to make iced Voće tea, we suggest you steep one tea bag in 16 ounces of water, and leave the bag in until the water cools down to room temperature. The tea can then be refrigerated or poured over ice. For larger pitchers, simply use more tea bags. Some of our teas make excellent iced tea, especially Berries Cherries, Cherry Lemon Apple, and Apple Cranberry Orange. You can also combine two flavors—Berries Cherries and Lemon Ginger make an especially delicious combination. You didn't hear it from us, but a friend told us a strong cup of Voće also makes a decent low-calorie mixer.

Will drinking Voće align my chakras?
We're not even sure we understand the question. Lots of claims are made for tea—that it enlightens your mind, soothes your soul, and helps reveal your inner whatever. That sounds pretty esoteric to us. Rather than aligning your chakras, we're most interested in aligning your priorities. We value products that are grown close to home, without added chemicals, with real ingredients you can see and taste, and with packaging that is made from renewable and compostable materials. We really hope you do, too, not only because it's good for the world, because our business model depends on it.

Do you sell in larger quantities to offices?
Yes, we do. If your office is interested in stocking Voće, please send us an e-mail to discuss it: info@vocetea.com.

There's a problem with my tea.  What should I do?
If you have any issues with your tea, please let us know.  We do everything we can to make sure there are no issues with our tea, and each bag is hand inspected twice before it is sent to customers.  However, once in awhile, a tea bag won't seal completely or there is some other quality control issue. We offer a guarantee on all our teas, so if you are unhappy with your tea for any reason, we will replace your tea, refund your money, or find some other way to make it up to you. We're very serious about this commitment, so please don't be shy about taking us up on the offer.  Just contact us using the email link at the bottom of the page, and we will do everything we can to make it right.

I've added items to my cart, but there seems to be a problem checking out. What's up?
Once in a blue moon, the gerbils that power our website have to get off their treadmills for lunch and bathroom breaks. When this happens, the site can get a little twitchy. If you have problems checking out, try refreshing your browser by reloading the page. In most cases, this will solve the problem. If you continue to have problems, please send us a message on the contact form, and we will try to troubleshoot the problem. We apologize for the inconvenience.

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